Contact Us


Primary is happy to answer any questions that you might have about our Travel Insurance.

We are unable to provide quotations over the phone, however our online quotation system makes getting a quote as easy as possible!

If you have a question please take a look at our Frequently Asked Questions.

If you can’t find the answer to your question, then please donít hesitate to contact us via email.

E-Mail:

If you bought your policy before 16/11/2011 please email customerservice@primaryinsurance.co.uk
You will find further details on how to contact us in your Policy Document.

If you bought your policy after 16/11/2011 please email enquiries@primaryinsuranceonline.com
You will find further details on how to contact us in your Essential, Comprehensive and Premier Policy Documents.