Help
We've tried hard to make the Primary Insurance website as simple and straightforward as possible to use.
If you want to know more about our policies, cover levels or how to make a claim then please refer to the following pages:
Frequently Asked Questions - Common questions you may have about our policies.
Policy Documents - Refer to the schedule of benefits for a summary of cover or the policy document for full details.
How to Claim - If you need to make a claim please read the information on this page.
Customer Charter - For further information on our promise of service, terms of business, privacy policy and terms and conditions.
If you have any further questions please contact us on 0870 220 0634 or e-mail customersupport@primaryinsurance.co.uk
Lines are open Mon to Thur 8.00am - 8.00pm, Fri 8.00am - 7.30pm, Sat and Sun 10.00am - 3.00pm.